Protecting your personal information is one of Melber's most important responsibilities. This page explains in plain language what data is collected, why it is collected, and how it is kept secure.
All data is secured with 256-bit SSL encryption
No data is sold to any third party
Right to view and delete your information at any time
Stored in industry-grade data centers
Regular security audits conducted by independent bodies
No unsolicited marketing messages are sent
This Privacy Policy applies to all Melber services. By using the platform, you agree to this policy. For any questions, please contact support@melber.bizto get in touch.
MelberFrom the moment you create an account with us, certain information is collected automatically or provided by you during each session. We explain below why we collect this information and where it is stored.
| Data Type | Example | How it is collected |
|---|---|---|
| Identity-Related | Name, date of birth, NID number | Provided by you |
| Contact Information | Mobile number, email address | Provided by you |
| Financial information | Payment method, transaction history | Automatically at the time of transaction |
| Device Information | IP address, browser, OS | Automatically |
| Gaming activity | Betting history, preferred games | Automatically |
| Location data | Country and city (approximate) | Inferred from IP address |
We only collect information that is necessary. No excessive or irrelevant data is gathered. Melber's data collection practices comply with international data protection standards.
Running a safe and smooth platform is not possible without data. Melber Information is collected primarily for the following purposes:
To be clear: Melber never sells your data or shares it with advertisers. Your information is used solely for the platform's own operations.
Data collected Melber for its own operations. Each use is explained below:
Personalized Experience: Your preferred games and betting patterns are analyzed to surface relevant events and offers. If you bet frequently on cricket, upcoming cricket matches will be shown to you first.
Security Monitoring: Unusual activity is detected using device and login information. Logging in from a new device automatically triggers additional verification.
Contact: Important account notifications, transaction confirmations, and (with your consent) promotional messages are sent to you. Promotional messages can be unsubscribed from at any time.
Analytics: Aggregated usage data is analyzed to improve the platform. No personally identifiable information is included in this analysis.
Melber Your data is never sold. However, there are specific circumstances where information must be shared:
All third parties we share data with are bound by strict confidentiality agreements. They may only use the information for the specified purpose and nothing else.
Melber never sells or rents your information to advertising companies, data brokers, or marketing agencies. This is an absolute, non-negotiable policy.
Melber's website and app use cookies — small text files stored on your device that help remember session information.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Maintaining login sessions, security tokens | Until end of session | |
| Page visit counting, understanding usage patterns | 1 year | |
| Remembering language preferences and theme settings | 6 months |
You can disable cookies through your browser settings, though doing so may affect certain platform features. Essential cookies cannot be turned off, as your login session depends on them.
Melber No data is retained beyond what is necessary. However, certain information must be kept for a defined period due to legal and regulatory requirements:
Once the legal retention period has expired Melber deletes the data automatically — no separate request from you is needed.
MelberEvery user has certain fundamental rights over their own information. To exercise these rights, simply notify our support team.
You may request a full copy of all the information we hold about you.
You may request correction of any inaccurate or outdated information.
You may request deletion of any data that goes beyond legal retention requirements.
You may request that your data not be used for specific purposes.
You can receive your information in a machine-readable format.
You may object to any type of data processing.
Within 30 days of receiving a rights request Melber A response will be provided. For complex cases, this may take up to 90 days, and you will be notified in advance.
Melber No services are provided to anyone under 18. We do not knowingly collect personal information from minors.
If such information comes into our possession and is later found to belong to someone under 18, it will be deleted immediately and the associated account will be closed.
If a parent or guardian becomes aware that their child Melberhas an account, please contact us immediately at support@melber.bizto reach us. Action will be taken promptly.
Melber Your data is protected using industry-best security practices — not just in words, but with real, technical safeguards:
Physical security at our data centers is equally strict — biometric access controls, 24-hour CCTV surveillance, and restricted staff entry.
In the event of a security breach, the relevant authorities and affected users will be notified within 72 hours. This is Melber's mandatory policy.
Melber This Privacy Policy may be updated from time to time. Changes may be prompted by new services, updates to applicable laws, or security improvements.
You will be notified via app notification or email before any significant changes take effect. Notice will be given at least 7 days in advance.
You can check the "Last Updated" date at the top of this page to see when changes were made. We recommend reviewing it periodically.
Any privacy-related questions, complaints, or requests to exercise your rights Melber's dedicated privacy team at:
We typically respond within 24 hours of being contacted. Complex privacy requests may take up to 30 days.